Support

Kidoio support

We help parents and guardians use Kidoio Parents and Kidoio Kids, including sign-in, child profiles, review queues, video analysis, safety settings, and account questions.

Contact us

Email us at hello@kidoio.com. We usually reply within 2 business days.

For urgent child-safety or account-access issues, include "urgent" in the subject line so we can triage it quickly.

For App Review

This support page is publicly accessible and does not require a login. It supports both Kidoio Parents and Kidoio Kids.

The child-facing app is controlled by a parent account and does not show advertising or collect a child email address.